Privacy Policy
This Privacy Policy explains how Novelluxe ("we," "our," or "us") collects, uses, shares, and protects personal information when you use our website, mobile app, and related services ("Services"). By using MyNovelluxe.com, you agree to this Privacy Policy.
1. Information We Collect
When you use Novelluxe, we may collect:
- Personal information you provide to us, such as when creating an account, making a purchase, or contacting support.
- Technical information automatically collected, including device type, usage activity, and access logs.
- Information from third parties when you use linked services, payment providers, or login options.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your account and preferences.
- Improve performance and security.
- Provide recommendations and analytics.
- Deliver relevant advertisements.
- You may disable cookies in your browser settings, but some features may not work properly.
3. How We Use Your Information
We use collected information to:
- Operate and maintain Novelluxe.
- Process transactions and manage accounts.
- Improve recommendations and reading experiences.
- Communicate important updates, offers, or support responses.
- Detect, prevent, and address fraud or security issues.
4. Sharing of Information
We do not sell personal information. We may share it only:
- With trusted service providers that support our operations, including hosting, payment processing, analytics, and advertising services.
- With affiliates or partners when necessary to provide the Services.
- To protect the safety, rights, or security of Novelluxe, our users, or others.
- With third parties when you give explicit consent.
5. Data Security
We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. Users are responsible for keeping their account credentials confidential and secure.
6. Your Choices
You may choose to:
- Update or correct your account information.
- Request deletion of your account or personal information.
- Opt out of certain communications.
- Submit requests by contacting support@mynovelluxe.com.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide our Services and maintain user accounts.
- Resolve disputes and enforce our agreements.
- Comply with applicable legal obligations.
Some information may remain in backup systems or anonymized form for a limited period where permitted by law.
8. Age Restrictions
Novelluxe is intended for users who are legally permitted to create an account and use digital services. Accounts created by underage users without proper authorization may be suspended or removed.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Novelluxe platform. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
📩 Email: support@mynovelluxe.com